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How to write a seller email step by step?

Published by Mailrelay on June 6, 2017

email vendedor

Writing a seller email is one of the essential parts of creating a successful email marketing campaigns. Today, I would like to offer you a checklist, so that step by step you can write an email that helps sell more.

We need to see the email as an option to sell more, the newsletter, as the culmination of all our marketing efforts, where we will send the valuable information to our subscriber.

It is the last step in your email marketing strategy. Therefore, before preparing a sales email, you’ll need a strategy.

Let’s see everything step by step, what do you think?

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# We start with a problem or something the user wants to buy

The primary motive of any campaign, whether to promote a product or service is to solve a problem, need or offer something the user wants to purchase.

The first step is to get users to know your brand.

That is, we need to make ourselves visible in the eyes of potential customers.

For this, we can use different tools or strategies:

  1. Advertise the product or service using Google Adwords
  2. Social Networks, a podcast
  3. A good content strategy
  4. Banners on websites
  5. Etc.

These are strategies that will allow us to reach our customers:

Before he has the problem (or before he knows he needs to find a solution.) Using content related to his interests, Posting articles on our blog, or ads on related sites.

► When the user is looking for information about his problem or about the product, he wants to buy.

Maybe you may think that:

►  We didn’t include email marketing in this list

And it is true; we didn’t add email marketing for several reasons that we will discuss now:

  1. If you purchased a mailing list, a database, or managed to get a list of emails using another method. It will not be possible to know if the people who are included in this list are interested in the product or service you are offering.
  2. Without prior contact, receiving an email is very intrusive and annoying. We can ruin our brand reputation and trust with this type of action.
  3. Besides running the risk of ending up in the SPAM folder

That is why email marketing will not be our initial contact method.

For us, it will be the channel to continue communication with the potential customer.

This has already been discussed in another post on creating email marketing strategies, published in our blog.

But it is critical to be clear.

► To capture the email address of any potential customer

When a new user visits our site or landing page, we need to convince him to agree to subscribe to our newsletter:

  1. With an appropriate subscription  form
  2. Using proper keywords for what he’s looking for
  3. and a compelling lead magnet

All this will help us get his email address.

And from there, we can work.

# Create a seller email

Whether through an autoresponder or na email marketing campaign  sent manually, you will need to give the following answers to your new subscribers:

► 1.- The solution to the problem

Do you remember that we mentioned earlier that everything starts when the potential customer seeks a solution to his problem or wants to buy a new product or find a service?

In the email you send, you should make it clear that you have a solution to the problem, answering mainly these two questions:

  1. What product or service solves the problem?
  2. How will the problem be solved?

This should be entirely clear, or the email wasn’t created correctly and you will not be able to sell.

► 2.- Developing the solution

In addition to indicating that our product or service is the ideal solution for that problem, we will need to answer a few more questions:

  1. Why the product or service is useful in solving the problem?
  2. Why it is the best solution for the customer and what are the advantages when compared to the competition?
  3. And why is it an effective solution for the client?

We have almost all the answers we need.

► 3.-Answer the questions

In addition to clarifying the reasons for the utility of the product, it is important to answer some of the most frequently asked questions:

  1. What is the price or cost of the product or service?
  2. How can the user measure its effectiveness?
  3. What happens if the customer doesn’t like it or doesn’t get the expected result?

These questions and their answers are meant to generate the confidence needed for the client to buy with the security of knowing he is making the best decision.

# But I can not send so much information in a sales email!

That’s a lot of information, yes.

But it can be put into an emil, don’t worry. The important thing is that:

You should be brief and concise.

Without trying to send  more information than it is strictly necessary.

Also, remember one of the most  important things in email marketing:

Your newsletters are a means, not an end. If you can’t send all the information in a single email, add these details on your sales page, and encourage the user to visit your website for more information.

That is, we will insert the necessary information in the email and use a call to action (CTA) to encourage potential customers to click on the link to visit the landing page.

And on the website, the user will find more information:

  1. More FAQs
  2. Product Images
  3. Product videos
  4. Opinions and comments from other customers
  5. and most importantly, information about the purchase process.

In the email, we will have to give the initial answers.

Perhaps the most important ones.

But not all, for this, we need a website, which is the appropriate means to respond and improve trust.

In many cases, it will be better to send a brief and concise email.

► Let’s review how to do it  in an email seller, answering these questions:

  1. What product or service solves the problem?
  2. How will the problem be solved?
  3. Why is our product or service useful in solving the problem?
  4. Why is it a better solution when compared with other products?
  5. Why is it an effective solution?
  6. What is the price or cost of the product or service?
  7. How can the users measure its effectiveness?
  8. What happens if the customer doesn’t like it or doesn’t get the expected result?

Well, we already have everything.

But as we’ve seen before, it’s a lot of information, so what can we do?

# Proper use of email design

It doesn’t matter if you are using an HTML or plain text newsletter. This will depend on the target segment, products, subscribers (which must have been tested with previous campaigns).

The most important thing would be to test until you find the most useful format.

I’ll give you a small example so you can see what we are explaining.

► Example of a seller email

Let’s assume that our product is a software for sending newsletters. So we will see a hypothetical sales email.

►Example of a seller email

Subject: Send newsletters efficiently and increase your sales (1.- Solution for the  problem)

Mailrelay is a powerful tool that allows you to send and manage your contacts, create beautiful designs and send your newsletter, with advanced statistics of all your campaigns. (2.- How the problem can be solved)

Email marketing is one of the online marketing tools with the highest return on investment (3.- Why the product is useful for resolve the problem)and Mailrelay is especially effective because:

  1. It provides the best features even for free accounts
  2. It has a team of professionals in email marketing
  3. Free autoresponders
  4. Advanced Statistics
  5. Ease of use
  6. Smart delivery to improve delivery rates

(4.- Why is it better than other products)

More than 93% of users positively value our technical support service. You can enjoy the best technical support, even for free accounts (5.- Why it is an effective solution for the customer)

Create your free account now, and you can send up to 75,000 emails for free every month

For a list of up to 15000 subscribers

(6.- What is the price)

Send your free email marketing campaigns and see for yourself the advantages of our system. (7.- How can you measure its effectiveness)

No compromise and no risk (8.- And if the customer can’t get the expected results)

# And that’s all

Nothing more is needed.

As you can see, the content of the sales email is concise, you don’t need to send more information.

What we have to work well is the segmentation, before we even start to send newsletters, with a correct strategy during the lead generation process.

So you can create  a seller email  that will be directed to people who are interested in the products or services you are offering.

We are not talking about the design of the newsletters; we are only talking about the content of the email, which is the central aspect for generating sales with your newsletters.

In other articles, we will talk about design, don’t worry.

I hope you can prepare the content of your seller email with the information available here.

It is not the only strategy we can follow. Certainly, there are other approaches and methodologies, but this one, in particular, is easy to implement, and it is a very effective strategy.

Remember that email marketing should not be used just to sell.

jose argudo

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Comments

  1. Juan Roman

    Muy buen artículo José, está super bien explicado e ilustrado con el ejemplo y las notas en rojo. Me gustaría saber más sobre el diseño, me refiero a fotos, estructura, etc… Si te animas, sería genial ver una idea con una plantilla del sistema. Gracias

    07/08/2017 - 15:29:22 Publicar una respuesta
    • Mailrelay

      ¡Muchas gracias Juan Roman por el comentario! Bueno, este artículo tiene una continuación que publicaremos en septiembre, ya verás 🙂

      07/08/2017 - 15:32:43 Publicar una respuesta
  2. Maro

    Gracias! vuestros consejos son realmente instructivos.
    De nuevo gracias

    14/06/2017 - 19:50:28 Publicar una respuesta

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